Terms & Conditions

By placing an order through cubicles.shop, you confirm that you have read and accepted these Terms and Conditions. Please review the product details, shipping information, and checkout summary carefully before submitting payment.

To place an order on cubicles.shop:

• Select the product you wish to purchase.
• Choose the available options for trim, fabric, laminate, work surface, or other finishes.
• Enter the required quantity and click Add to Cart.
• Review your cart and enter the delivery address.
• The cart will calculate applicable tax, freight, and packing charges.
• Apply any valid coupon code before proceeding to checkout.
• For orders exceeding $100,000, contact us directly to discuss pricing and project terms.
• Proceed to checkout only after confirming all items, options, and charges are correct.

Digital swatches and product images are provided for reference only. Swatches are reproduced at the highest possible quality, but actual product color may vary slightly from on-screen representations. Minor differences between digital swatches, printed materials, sample images, and physical products are considered normal and will not be treated as manufacturing defects.

The checkout cart displays the order value together with applicable sales tax, freight, and packing charges. Taxes are calculated through the website tax system. Freight and handling charges depend on the order contents and delivery address.

cubicles.shop accepts the following payment methods:

• Visa
• Mastercard
• Stripe-supported payment methods

After an order is submitted, our team reviews it, prepares the shipment, and coordinates carrier pickup. Products are generally expected to leave our facility within 2 weeks of order confirmation, although actual timing may vary based on order details, stock status, customization requirements, and freight scheduling.

Products may ship via UPS, FedEx, LTL freight, or another appropriate carrier. Transit time begins after products leave our facility and depends on the carrier, destination, shipment size, and any special handling requirements. Customers are responsible for providing a correct shipping address and ensuring the delivery location can receive the shipment.

If inside delivery is purchased, the service covers moving packaged crates or pallets inside the premises only. It does not include uncrating, unpacking, assembly, or installation. Customers are responsible for confirming that doors, hallways, elevators, and access points can accommodate the delivered package dimensions before scheduling delivery.

Customers will receive an invoice reflecting the products ordered by SKU number, together with the value of goods, applicable taxes, and freight charges.

Installation services are available in Orange County and Los Angeles, California through a third-party installer, subject to separate charges and case-by-case review. Customers outside these areas should confirm installation availability before placing an order.

Standard cubicles are non-electrified. Certain product lines may accommodate cable management or electrical components, but electrical components are not included unless clearly stated in the product listing or written quotation. Customers are responsible for selecting and purchasing any required electrical components unless the order confirmation expressly states otherwise.

Standard cubicle units do not include pedestals unless the product listing specifically states otherwise. Pedestals, accessories, and related add-ons may be purchased separately, subject to availability.

Shipments are insured. If goods arrive damaged, the customer must document the damage immediately upon receipt and report it to cubicles.shop within 7 days of delivery.

Customers must report missing parts within 7 days of receiving the shipment. cubicles.shop reserves the right to review its records before approving any replacement. If the shortage is confirmed to be our error, the missing items will be resent at no additional charge. If the issue results from a different installation layout or changes made by the customer, replacement items will be treated as a new purchase and billed at current prices plus applicable shipping charges.

Returns are accepted only for confirmed manufacturing defects reported within 7 days of delivery and supported by a pre-approved third-party inspection report. Returned items must be in their original, uninstalled, and unaltered packaging condition.

Non-custom orders may be cancelled only if the cancellation request is submitted within 24 hours of placing the order.

cubicles.shop provides a lifetime warranty on cubicle panels for the same customer and the same shipping address, subject to a pre-approved third-party inspection report and our applicable review standards. This warranty applies to manufacturing defects only and does not cover damage resulting from misuse, improper installation, modification, or normal wear.

Custom sizes, heights, shapes, trim colors, and fabric options are available for qualifying orders. Design support and CAD-based proposals are available for projects valued at $100,000 or more, with lead times of approximately 80 to 90 days. All custom project terms must be confirmed in writing before production begins.

Special aluminum trim colors, fabric selections, and other custom finish options are available for qualifying project-sized orders. Such requests require advance agreement on specifications and lead times before the order is placed.

cubicles.shop welcomes strategic reseller and dealer relationships nationwide. Interested parties should contact us directly through the contact details listed on our website.

Unless a product listing, written quotation, or signed project agreement states otherwise, these Terms and Conditions govern all purchases made through cubicles.shop. In the event of any conflict between these website terms and a signed custom project agreement, the signed project agreement will control for that specific project.